PRIVACY PROTECTION POLICY
This Privacy Protection Policy for the Cosmodôme (the ”company”, ”we” or ”our”) describes how and why we could collect, store, use and/or share your information when you use our services, for example when you:
- visit our website at https://cosmodome.org/;
- purchase tickets on our website through an external supplier with whom we do business;
- engage with us in any manner, whether in sales, marketing or events.
Questions or concerns?
Reading this Privacy Protection Policy will help you understand your privacy rights and choices. By browsing on the Cosmodôme website, you enter into a contract with us and agree to be bound by these terms of use. If you do not agree to be bound by these terms, please do not access our website. We reserve the right to refuse access to the website if we have reason to believe that a user is not complying with these terms of use. If you still have any questions or comments, please email us at info@cosmodome.org.
SUMMARY OF KEY POINTS
What personal information do we process?
When you visit, use our services or browse on our website, we can process your personal information according to:
- the way in which you interact with the Cosmodôme and our services;
- the choices you make;
- the functions you use.
Learn more about the personal information you disclose to us.
Do we process personal and sensitive information? No, we do not process personal and sensitive information.
Do we receive information from third parties?
No, we do not receive information from third parties.
How do we process your information?
We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information for legal reasons. Learn more about how we process your information.
In what situations and with what types of third parties do we share personal information?
We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
How do we protect your information?
We have organizational and technical processes and procedures in place to protect your personal information. However, no transmission of information over the Internet or safety of information storage technology can be fully guaranteed. Therefore, we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will be unable to defeat our safety measures and inappropriately collect, access, steal or modify your information. Learn more about how we protect your information.
What are your privacy rights?
Depending on your location, applicable privacy laws may mean that you have certain rights regarding your personal information. Learn more about your rights.
How do you exercise your privacy rights?
The easiest way to exercise your rights is to submit an access request to the person concerned or to contact us. We will consider and act upon any request in accordance with applicable data protection laws.
Do you want to know more about what the Cosmodôme does with the information it collects? Read the entire privacy policy.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGY?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- ”DO NOT TRACK” (DNT) FEATURE
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE UPDATE THIS PRIVACY PROTECTION POLICY?
- HOW CAN YOU CONTACT US ABOUT THIS PRIVACY PROTECTION POLICY?
- HOW CAN YOU CHECK, UPDATE OR DELETE THE DATA WE COLLECT ABOUT YOU?
- MODIFICATIONS TO THE TERMS OF USE OF THE COSMODÔME WEBSITE
1. WHAT INFORMATION DO WE COLLECT?
PERSONAL INFORMATION YOU PROVIDE US WITH
In summary: We only collect the personal information you provide us with. We collect personal information that you voluntarily give us when expressing an interest in obtaining information about us or our products and services, when participating in activities on our website, or when contacting us.
The personal information we collect depends on your interactions with us and our services, the choices you make, and the products you use.
The information we collect may include:
- the Internet Protocol (IP) address you are sending
- the email address
We use the services of external provider(s) to enable our users to carry out online transactions. When you carry out a transaction on our transactional sites, you will be subject to both the privacy policy and the terms of use of our transactional sites. To access them, click on the appropriate link:
- Amilia terms of use
- LogikPOS terms of use
- Amilia Transactional Site Privacy Policy
- LogikPOS Transactional Site Privacy Policy
- Stripes Foundation
The information that external provider services collect on our website to enable you to complete an online transaction may include:
- first name and family name
- date of birth
- email address
- telephone number
- payment method information (cardholder name, card number, expiration date and CVV code)
- street address
Sensitive information: We do not process sensitive information. All personal information you provide us with must be true, complete and accurate, and you must advise us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for several reasons, depending on how you interact with our services, including:
- To better serve you and to improve our services.
We may process your information in order to understand your browsing habits using the Google Analytics tool. This software allows us to learn more about your behavior as a user of our website, including the date and time of your visit and the pages viewed on our website.
- To compile general statistics.
We may process your information to produce statistical information on the origin of our Internet users and customers, traffic structure and other relevant information. We reserve the right to present it to third parties, but this data does not contain any personal information allowing the identification of Internet users.
- To ask for your comments.
We may use your information, if necessary, to request feedback and contact you regarding your use of our services.
- To send you messages and promotions.
We may process personal information you send to us for promotional purposes, if this is in accordance with your preferences. In fact, we may use your email address to send you information and promotions. Please note that you can unsubscribe from our newsletter at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS” below.
- To comply with our legal obligations.
We may process your information to comply with our legal obligations, respond to legal requests and exercise, establish or defend our legal rights.
External supplier services on our website process your personal information, including:
- To carry out and manage your purchases made via the ticket office located on our website.
They may process your information to carry out and manage your transaction, your payment and your refund, if the case arises.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
We may process your information if you have given us specific authorization to use your personal information for particular purposes, or in situations where your authorization can be inferred. You can withdraw your consent at any time.
In certain exceptional cases, we may be legally permitted, under applicable law, to process your information without your consent, including, for example:
- If processing of the information is clearly in the interest of the individual and consent cannot be obtained in time.
- For fraud investigations, detection and prevention.
- For business transactions, under certain conditions.
- If contained in a witness statement and the collection is necessary to evaluate, process or settle an insurance claim.
- To identify injured, sick or deceased people and contact family.
- If we have reasonable grounds to believe that a person has been, is being, or could be a victim of financial exploitation.
- If it is reasonable to expect that the collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to an investigation of violation of an agreement or contravention of the laws of Canada or of a province.
- If disclosure is necessary to comply with a subpoena, warrant, court order, or court rules relating to the production of documents.
- If it was produced by a person in the course of his/her employment, business or profession and the collection is consistent with the purposes for which the information was produced.
- If the collection is solely for journalistic, artistic or literary purposes.
- Whether the information is publicly available.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION ?
We may process your information if you have given us specific authorization to use your personal information for particular purposes, or in situations where your authorization can be inferred. You can withdraw your consent at any time.
In certain exceptional cases, we may be legally permitted, under applicable law, to process your information without your consent, including, for example:
- If processing of the information is clearly in the interest of the individual and consent cannot be obtained in time.
- For fraud investigations, detection and prevention.
- For business transactions, under certain conditions.
- If contained in a witness statement and the collection is necessary to evaluate, process or settle an insurance claim.
- To identify injured, sick or deceased people and contact family.
- If we have reasonable grounds to believe that a person has been, is being, or could be a victim of financial exploitation.
- If it is reasonable to expect that the collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to an investigation of violation of an agreement or contravention of the laws of Canada or of a province.
- If disclosure is necessary to comply with a subpoena, warrant, court order, or court rules relating to the production of documents.
- If it was produced by a person in the course of his/her employment, business or profession and the collection is consistent with the purposes for which the information was produced.
- If the collection is solely for journalistic, artistic or literary purposes.
- Whether the information is publicly available.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGY?
When you visit our website, you accept the use of cookies. This information is automatically sent to your device and stored in your computer. The cookies allow us to recognize Internet users when they browse our website. The cookies are strictly used to carry out the function desired by the Internet user.
We can use cookies and similar tracking technology (such as Web beacons and pixels) to access or stock information. Specific information on how we use this technology and how you can refuse certain cookies is presented in our notice about cookies.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information as long as required to achieve the goals described in this privacy protection policy, unless a longer conservation period is necessary or authorized by law (such as taxes, accounting or other legal requirements.)
When we do not have any legitimate business need to process your personal information, we will delete or anonymize such information. If this is not possible (for instance, because your personal information has been stored in backup archives), we will safely delete it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
As soon as you use our website, the processing of personal information that you share with us is submitted to a high safety standard. The Cosmodôme undertakes to protect and safeguard the confidentiality and safety of personal information provided to it in compliance with Canadian law regarding the protection of personal information in the private sector and any other applicable law.
We have implemented appropriate and reasonable technical and organizational safety measures designed to protect any personal information that we process. Among the safety measures put in place to protect your personal information, we protect the content of all forms contained on our website through Google’s reCaptcha service. To learn more about this service, consult Google’s rules of confidentiality along with its terms of use.
Nevertheless, despite our protection measures and our efforts to secure your information, no electronic transmission on the Web or information storage technology can be guaranteed as full proof. Thus, we cannot guarantee that computer hackers, cybercriminals or other unauthorized Web users will be unable to breach our website’s security and collect, access, steal or modify your information in an inappropriate manner. Even if we do our best to protect your personal information, the transmission of personal information is at your own risk. You must only access services in a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS ?
We do not deliberately solicit personal data nor do we display the data to children of less than 14 years of age. When browsing our website, you declare that you are 14 years old or older and, if you are less than 14 years old, you declare having received authorization from your parental authority or your legal tutor as to the use and transmission of your personal information on the Cosmodôme website.
If we learn that the personal information of users of less than 14 years of age has been collected without the consent of their parental authority or legal tutor, we will disactivate the account and take reasonable measures to quickly delete this data from our files. If you have knowledge of data that we could have collected from children of less than 14 years of age, please contact us at info@cosmodome.org.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In certain regions, like Canada, you have certain rights under applicable laws regarding data protection. These can include the right (i) to request access and obtain a copy of your personal information; (ii) to request the correction or deletion of your data; (iii) to restrict processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you also have the right to oppose the processing of your personal information. You can make this request by contacting us using the contact information contained in the section entitled: “HOW CAN YOU CONTACT ABOUT THIS PRIVACY PROTECTION POLICY ?”
Please note that you are responsible for updating the personal information you provide us with. You are responsible for modifying it, if necessary, so that we can rely upon it for the purpose it is intended for. We cannot be held responsible for the consequences resulting from the use of obsolete personal information that you would not have updated.
We will examine and act upon all requests in accordance with applicable laws regarding the protection of personal data.
If you live in the EEA or in the United Kingdom and believe that we are illegally managing your personal information, you also have the right to submit a complaint to your member state’s National Data Protection Authority or the Information Commissioner’s Office of the United Kingdom.
If you live in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: We count on your consent to manage your personal information, which may be explicit or implicit, depending on the applicable law. You have the right to withdraw your consent at any time by contacting us using the contact information contained in the section below entitled: “HOW CAN YOU CONTACT US ABOUT THIS PRIVACY PROTECTION POLICY ?”
However, please note that this will not affect the legality of the processing before its withdrawal nor, when the applicable law allows, the processing of your personal information done on lawful processing grounds other than consent.
Cookies and similar technology:
Most Web browsers are configured to accept cookies by default. If you prefer, you may generally choose to configure your Web browser to delete and/or reject cookies. If you chose to delete or reject cookies, this could affect certain functionalities or certain services on our website. You can also disactivate the Digital Advertising Alliance’s Consumer Choice for our services.
If you have questions or comments about your privacy rights, plese send us an email at info@cosmodome.org.
10. ``DO NOT TRACK`` (DNT) FUNCTION
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Section 1798.83 of the California Civil Code, also known as the “Shine The Light Act”, gives our users living in California the right to request and obtain from us, once a year free of charge, information on the personal information categories that we disclose to third parties for direct marketing purposes as well as the names and addresses of all third parties with whom we have shared personal information in the previous year. If you are a California resident and wish to make such a request, please submit such request by using the contact information provided below.
If you are under 18 years of age, reside in California and have a registered account with the services, you have the right to request the deletion of undesirable data that you publicly display on the services. To request the deletion of this data, please contact us by using the contact information provided below and include the email address associated with your account as well as a declaration of California residency. We will make sure that this data is not publicly displayed on our services; however, please know that the data could not be entirely deleted from all of our systems.
12. DO WE UPDATE THIS PRIVACY PROTECTION POLICY ?
We can update this Privacy Protection Policy at any time. The new version will be noted by a “revised” sign. The date and the new version will come into effect as soon as it is published on our website. We invite you to frequently check this policy to be informed about the way we protect your personal information.
13. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY PROTECTION POLICY?
Cosmodôme
Stéphanie Girard-Beaudry
2150 Laurentian Highway
Laval, Quebec H7T 2T8
Canada